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ASIDZI Education Hub

Learn How to Buy & Sell Safely

Video guides, platform help and answers to common questions.

Educational Videos & Guides

Intro to ASIDZIEnglishFeatured

ASIDZI — Your safety comes first: the 60-second guide

A short introduction to safer buying, selling and account protection on ASIDZI.

Security & SafetyEnglish

Meet safely

Prepare a safer in-person meeting with buyers and sellers.

Buying GuideEnglish

Buy smart, pay safely

Check the item and payment details before completing your purchase.

Account SafetyEnglish

Protect your account from online scams

Learn practical habits to protect your account and personal information.

Security & SafetyEnglish

Spot scams, report them, protect the community

Recognize suspicious activity and help keep the marketplace safer for everyone.

How-To Guides & Common Questions

What is the safest way to pay for an item on ASIDZI?

Always inspect the item physically in a public meeting place before making any payment. Handover cash or transfer funds (Flooz / T-Money / Bank) ONLY after you have verified the item's condition.

Should I ever pay an advance or deposit before seeing the item?

NO. Never send advance deposits, shipping fees, or reservation fees to sellers you haven't met in person. Scammers frequently ask for advance Mobile Money transfers and disappear.

Where should I meet a seller or buyer?

Choose busy, well-lit public places during daylight hours — such as major markets, shopping centers, gas stations, or public plazas in Lomé and surrounding cities. Never meet in isolated areas or private homes alone.

How do I post an ad safely on ASIDZI?

Click the 'Post Ad' button in the menu, choose your category, upload clear original photos of your item, enter an accurate title and price in FCFA, and provide your preferred contact method. Avoid sharing sensitive personal information in the description.

How can I report a suspicious user or scam ad?

On every ad page, click the 'Report' flag button. You can also contact our support directly at contact@asidzi.com with screenshots and details. Our team investigates and blocks fraud accounts immediately.

Will ASIDZI staff ever ask for my password or verification SMS code?

NEVER. ASIDZI staff will never ask for your password, PIN codes, or SMS verification codes over phone, WhatsApp, or email. Anyone asking for these credentials is a scammer.

What should I do if a buyer sends me a screenshot of a fake Mobile Money transfer?

Never trust screenshot receipts alone. Always check your actual Flooz or T-Money account balance directly on your phone menu or official USSD balance check code before releasing any item.

Is ASIDZI free to use?

Yes! Browsing and posting standard ads on ASIDZI is completely free. We also offer optional premium subscriptions (Bronze, Silver, Gold) to boost your ad visibility and reach more buyers.